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We're here to help
Have a question about your order, shipping, or products? Our team is ready to assist you.
Email Support
For all inquiries, please contact us at:
support@moondose.comWe aim to respond within 24–48 hours (business days).
Order Support
If your question is about an order, please include:
• Your order number
• A short description of your request
This helps us assist you faster.
Before contacting us
You may find your answer faster here:
Support Hours
Monday – Friday
09:00 – 18:00 (CET)
Final note
We're committed to delivering not just products — but a reliable experience.
Your routine matters. And so does your experience with MoonDose.